Delta makes it harder to get into its airport lounges in 2023
Delta Air Lines wants to reduce lines at its overcrowded airport lounges. Beginning in the new year, it will become more difficult and more expensive to get into Delta’s Sky Club lounges. These lounges are a haven for flyers who want a place to work or enjoy complimentary food and drinks.
“After a banner year of Delta Sky Club openings and expansions across Delta’s network in 2022 that resulted in a record number of visits, the airline is changing some of the ways customers can access clubs starting next year to preserve a best-in-class experience,” the Atlanta-based company said on Wednesday in a statement.
Overcrowded lounges have become an issue for Delta, which offers access to its more than 50 lounges through various means, including credit cards.
The carrier acknowledged this fact when it launched its new policy.
“A side effect of Delta Sky Club’s popularity is that it has seen a rapid growth in visit numbers, which has led to frustration for customers who have to wait in line or search for seats once they are inside.
Select Medallion tiers only
Beginning in February, membership packages for Delta’s lounges will be available only to those in its SkyMiles frequent flyer program with status, or one of the so-called Medallion tiers. Anyone can purchase a membership at the moment.
The carrier is also hiking membership fees, with an individual membership to Delta’s Sky Clubs on January 1, 2023, going to $695 or 69,500 miles from $545 or 54,500 miles. Executive membership that allows for guests is rising to $1,495 or 149,500 miles from $845 or 84,500 miles.
Prior steps at crowd control had Delta in June saying flyers could enter the lounges within three hours of their departure time.
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