Hertz To Pay $168 Million to Hundreds of Victims Who Claimed They Were Falsely Arrested While Driving Rental Cars
Rental vehicle company Hertz has settled a lawsuit where hundreds of customers claimed that the company falsely reported their rental cars as stolen, leading to multiple arrests for paying customers and even jail time.
The company agreed to pay $168 millions by the end 2022 to all 364 victims. Hertz’s insurance carriers will also contribute a significant portion of the money.
“As I have said since joining Hertz earlier this year, my intention is to lead a company that puts the customer first. Hertz CEO Stephen Scherr stated that in resolving these claims we are holding ourselves accountable for that objective. Hertz professionals will continue to work hard every day to provide the best service possible to the tens to millions of people they serve each year, even though we may not always be perfect. We intend to transform the future of Hertz through electrification and shared mobility, as well as a great digital-first customer service. “
The company doesn’t expect the payout to have an impact on any allocation plans for the remainder of the year, 2023..
Hertz was down just shy of 38% in a one-year period as of Tuesday afternoon.
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